naityam.com

FAQs

Patients
What is included in the treatment cost?
The treatment cost covers surgical fees, doctor’s fees, lab tests, medication, and room charges.
Yes, during your hospitalization, one attendant can stay with you in a single room at no additional cost. Complimentary food and accommodation for the attendant are provided.
Please bring all previous medical reports, including X-rays, MRI, CT scans,ultrasound images, blood investigation reports, and discharge summaries (if available).
We prioritize minimal waiting time for our patients. Investigations are scheduled promptly after admission under the treating doctor.
Do you assist in obtaining a medical visa to India?
Yes, we assist in obtaining a medical visa invitation letter. Once you select a hospital, please provide the passport copies of the individuals traveling, and we will facilitate the medical visa application process, including e-Visa applications, which are simple and fast.
Will you assist in airport transfers?
Yes, our dedicated executive will receive you at the airport upon arrival and arrange transportation to the hospital or accommodation. After discharge,we provide transportation back to the airport or accommodation, all at no extra cost.
We facilitate communication with your doctors via email and telephonic consultations. Video conferencing with your treating doctor can also be arranged if necessary.
What is the payment policy?
An advance deposit of the treatment estimate is required upon admission to the hospital. Any excess amount deposited will be refunded at the time of discharge if the actual treatment cost is lower.
No, Naityam does not charge any fees from patients. We operate as channel partners of the hospitals.

 

No, utilizing Naityam’s services does not increase your medical bills. In fact, we often negotiate better prices for our patients.
 
Can I get accommodation near the hospital after discharge?
Yes, we can recommend nearby affordable guesthouses, typically located within a 5-15 minute drive or walk from the hospital.
Opt for non-luxurious yet hygienic guesthouses or hotels near the hospital.Look for options with kitchen facilities for self-cooking. For longer stays,consider furnished/service apartments near the hospital.

How We Are Different?

Our purpose for existence is solely for a hassle-free patient journey. We help them make informed decisions by recommending the right doctors (from a list of 8000+ doctors), suggest hospitals (from 500+ listed hospital network), and compare costs.

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500 +
Top Class Hospitals
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100,000 +
International Patients Assisted
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8000 +
Experienced Doctors
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125 +
Serving Patients from 125+ Countries
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11 +
Supporting Languages

Real Stories. Real Recovery.

Patient
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★★★★★

Isabella Thomas

Cardiac Care • Cardiology Department

“The doctors and nursing staff were extremely caring and professional throughout my treatment. I felt safe and comfortable at every stage of my recovery.”

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Excellent Care Professional & compassionate treatment
✓
Successful Treatment Positive recovery experience
Patient
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★★★★★

James Anderson

Orthopaedics • Joint Replacement

“From the first consultation to my recovery, the entire experience was excellent. The doctors explained everything clearly and the staff was always available when I needed help.”

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Personalised Care Individual attention throughout treatment
✓
Great Recovery Back to normal activities
Patient
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★★★★★

Olivia Bennett

Maternity Care • Women’s Health

“The entire team made us feel comfortable and cared for. The doctors were very supportive and the nursing staff was incredibly attentive.”

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Compassionate Care Warm and supportive environment
✓
Highly Recommended A positive hospital experience
Patient
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★★★★★

Sophia Williams

General Medicine • Inpatient Care

“The hospital staff was very helpful and supportive throughout my stay. The doctors listened carefully to my concerns and explained the treatment process in a very simple way.”

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Patient-Centred Care Friendly and attentive medical team
✓
Comfortable Stay Supportive hospital environment
Patient
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★★★★★

Daniel Thompson

Oncology • Cancer Care

“The doctors and nurses showed great compassion and patience. They answered all our questions and made us feel supported during a difficult period. We truly appreciate the entire team.”

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Compassionate Support Caring doctors and nursing staff
✓
Expert Care Dedicated multidisciplinary team
Patient
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★★★★★

Emma Wilson

Neurosurgery • Neurology

“The medical team was highly professional and took the time to explain every aspect of the treatment. The staff was approachable and made the entire process much easier for us.”

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Expert Medical Team Experienced specialists and staff
✓
Clear Communication Every step explained clearly
Patient
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★★★★★

Alexander Martin

Gynaecology • Women’s Health

“I was very impressed with the way the doctors and nurses treated me. Everyone was respectful, caring and always ready to help. The overall experience was reassuring and comfortable.”

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Respectful Care Comfortable and supportive environment
✓
Dedicated Staff Attentive throughout the visit
Patient
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★★★★★

Charlotte Davis

Gastroenterology • Digestive Health

“From registration to consultation and treatment, everything was organised very well. The doctors were approachable and the staff made sure that we understood the treatment process.”

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Seamless Experience Well-organised patient services
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Professional Service Helpful and responsive staff
Patient
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★★★★★

William Harris

Emergency Care • Critical Care

“During a stressful situation, the medical team responded quickly and guided our family through the process. Their professionalism and calm approach gave us confidence.”

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Responsive Care Prompt attention when needed
✓
Professional Team Calm and coordinated care